Support for WINDEV, WEBDEV and WINDEV Mobile.
WinDevSA provides English technical support for current versions purchased directly from WinDevSA, together with access to PC SOFT's official support resources.
Search, isolate and document the question.
WinDevSA recommends checking the FAQ, PC SOFT Forum, online documentation and repository before submitting a request. The answer or a related example may already be available.
When reporting an issue, isolate it as far as possible, provide the exact error message, list the steps required to reproduce it and explain what has already been tested.
Include enough information to reproduce the situation.
A focused request helps the support team understand the context and investigate efficiently. Include the product and version, the relevant platform, the expected result, the actual result and a clear reproduction sequence.
Product support and consulting are different services.
Free technical support is intended for questions directly related to PC SOFT and Riebens products. The published WinDevSA support scope excludes pure SQL, third-party databases, workstation or network configuration, APIs, Web-server configuration and other vendors' products.
Work outside that scope can be discussed as a consulting engagement.